TERMS AND CONDITIONS
1- INFORMATION ABOUT US
The legal info of the website MChFineMinerals.com is the following:
- Holder: Jesus Montes Chico
- Address: Illescas 5, 2A. 28024 Madrid. Spain
- N.I.F: 50439684V
- Contact: firstname.lastname@example.org (email), +34629803474 (phone)
2- PERSONAL INFORMATION
We will use your personal information according to our Politicy of Privacity and in compliance of the Spanish law 15/1999 of 13 December on the Protection of Personal Data.
The personal information will be included in a file in order to inform you about the mineral updates and mineralogical news on our website.
You are also informed of the possibility of exercising rights of access, rectification, cancellation and opposition of your personal information by sending an email to email@example.com
or a letter to our address.
3- HOW TO ORDER
To place an order take into account the following info. You will find the online shopping at MChFineMinerals is easy, comfortable and fast.
Don't forget we offer you a customer service for any request, question, doubt or comment at firstname.lastname@example.org
. You can also contact us by filling out the form located into the Contact section.
For purchasing any specific item on our website, simply click the "Add to Cart" buttom located beside each item. A new page will be opened and you will be guided through the purchase process. If you are a new customer you will need to fill out the registration form. This one is the most effective and fastest purchasing method.
Alternatively, you can contact us by email or by filling out the simple form at the Contact page, informing us about the items you are interested in. We will get back to you as soon as possible with the final price including the shipping costs.
4- PAYMENT METHODS
The orders can be paid by Paypal, by bank transfer or by Western Union. If you want to use another different payment method, please contact us for that possibility.
Paypal is an American company allowing payments and money transfers online and safely. Paypal works as mediator for their clients through Internet. Every day, more and more people and companies all over the world use PayPal as their on-line transaction processor. For further information visit www.paypal.com
The minerals for sale on MChFineMinerals.com are priced in EURO (€), and payment will be charged in EURO (€).
5- SHIPPING COSTS
The shipping fees depend on the weight and size of each mineral specimen
We have set the following shipping costs:
- to Spain: 5.50€
- to Europe: 10€
- to USA and Canada: 13.50€
- rest of the world: 13.50€
We offer free shipping for purchases over 400€
The delivery of the items will be by the Spanish postal service. For international deliveries there is an estimated delivery time between 5 to 12 days after we have received the payment. For national deliveries there is an estimated delivery time of 2-3 days for the same conditions.
The purchased items will be delivered to the person and address marked in the order form.
The shipments will be insured as established by law, according to Constitutional Law of Transportation (LOT).
The shipment of orders will be issued immediately after payment.
The buyer is responsible for paying all associated customs or duty fees when minerals are shipped to foreign countries.
7- RETURN POLICY
Your 100% satisfaction guarantee. If you are not happy with your purchases whatever the reasons, or the item is broken during the shipping, we will accept the return.
You have a 15-day return period. Please e-mail us to arrange the refund. The returns must include original packing material, with the specimens properly protected.
Once we have received the specimen in the condition that it was sent, we will refund 100% your money. Except the shipping costs which will be paid by the buyer.
The mailing address for returning the items is:
Jesús Montes Chico
Illescas 5, 2A
All prices include the legal taxes (I.V.A.)
The customer data will not be given to other companies or persons. We are commited to protect your privacity. If you register in MChFineMinerals.com
, we will use your email just in order to send you our newsletter and our website updates. If you don't wish to recive our newsletter, updates and mineralogical news, please contact us and your email will be removed.
10- LAW AND JURISDICTION
These Terms and Conditions are governed by Spanish law. For any conflict in relation to the application and interpretation of these Terms and Conditions will be solved by the jurisdiction of the Tribunals and Courts of the City of Madrid (Spain).
11- ACCEPTANCE OF TERMS AND CONDITIONS